CASE FILE

CH.04LLMS

LLM Evaluation Harness

GOLDEN SETSCI GATESOBSERVABILITYPROMPT VERSIONING·  LID VIZION
A laboratory balance scale weighs a speech bubble on one pan against a golden tablet on the other.

THE PROBLEM

At Lid Vizion, prompt tweaks and model swaps were shipping on anecdote — someone eyeballed a few outputs, said "looks better," and users found the regressions. Teams that cannot measure model quality cannot ship it safely, and we could not measure it. I own the harness that turned quality into a CI gate, including the uncomfortable discovery that our LLM-judge metrics had drifted from human judgment and were green-lighting releases reviewers later rejected.

CONSTRAINTS

  • Model providers change behavior without warning
  • Quality, cost, and latency trade against each other
  • LLM-judge metrics drift from human judgment — we got burned by it
  • Rollbacks must be fast when a release regresses

DECISIONS & TRADEOFFS

GOLDEN DATASETS over ad-hoc spot checks — because a fixed labeled set makes every prompt and model version comparable against the same ground truth

CI REGRESSION GATES over manual review — because quality checks that run on every change catch regressions before merge, not after deploy

VERSIONED PROMPTS AND MODELS over config drift — because every release is pinned and reproducible, so rollback is a pointer move, not archaeology

ARCHITECTURE

01GOLDEN SETScurated inputs withexpected outputs02RUNNERSexecute prompt and modelversions03SCORERSfaithfulness,hallucination, judge04CI GATESblock regressing releases05OBSERVABILITYcost, latency, qualityover time06ROLLBACKpinned versions, fastrevert

OUTCOME

Prompt and model changes stopped being leaps of faith. Every release carries quality, cost, and latency readings against the same golden sets, regressions fail in CI instead of arriving as user complaints, and judge metrics get recalibrated against human review on a schedule. A bad deploy rolls back in minutes because every version is pinned.

PROOF / LINKS

PROPRIETARY WORK — THE SHAPE OF IT IS PUBLIC HERE, THE SYSTEM ITSELF IS NOT.

AT 100× SCALE

At 100x this becomes the quality control plane for every LLM feature in the org: per-product golden sets, shadow evals on production traffic, and automatic rollback when live metrics drift from the gate.